DATA SECURITY POLICY

 

This is the website of MPSC Mobile Payments Service Center AG. The following explanations apply to all pages and sub-pages. Persons who access this website and call up information agree to the Terms of Use of MPSC Mobile Payments Service Center AG.

 

MPSC - Mobile Payments Service Center - takes data protection very seriously and as such, we will process the information (including personal data) that You as a Requester provide Us with utmost care and confidentiality in accordance with this Data Security Policy (the Policy) as well as applicable laws. This Policy provides You with the information about essential aspects of data processing at MPSC.

 

1.       Name and Contact Details of Those Responsible for the Website

 

MPSC Mobile Payments Service Center AG

Landstrasse 40, FL-9495 Triesen, Liechtenstein

 

Telephone: +423 388 10 60

E-mail: office@mobileinfo.biz

Website: https://mobileinfo.biz/customercare/contact.html

 

2.       General Information

 

MPSC - Mobile Payments Service Center AG, is a call center that specializes in the professional handling of consumer inquiries relating to mobile payment services. We do not offer any digital content or products/services ourselves, but instead help consumers clarify the matter free of charge with the responsible service provider, provided the service provider uses MPSC.

 

The MPSC Customer Care Portal is a platform that is designed to centralize and manage End User requests and is operated by MPSC Mobile Payments Service Center AG (reachable under: office@mobileinfo.biz).

 

For the purposes of this Policy:

 

v  any reference to You or Your shall mean the Requester.

 

v  any reference to MPSC , We , Us or Our refers to the company MPSC Mobile Payments Service Center AG.

 

MPSC generally process the data made available to us as a processor of the service providers commissioning us. The respective service providers are to be seen as the controllers of the relevant data.

 

3.       What Data Will Be Processed?

 

When processing Your request, We will store and process the relevant information (including personal data) provided by You in Your request to MPSC (e.g.: Your first name, surname, address, phone number, e-mail address, IP-address, basic device data or bank details in case of a refund).

 

 

4.       What is the Purpose of the Data Processing?

 

We process the data made available by You for the sole purpose of processing Your request, and in particular to access Your request and contact You in connection with Your inquiry to MPSC (the "Purpose").

 

 

5.       How the Data Will Be Processed?

 

The data You provide Us will be kept confidential and will be processed with due care, appropriately and in a way adequate and relevant to the Purpose expressly stated in this Policy. The data will be processed in compliance with applicable laws, in particular the General Data Protection Regulation (GDPR) of the EU and the relevant provisions of Liechtenstein national law. The confidentiality and security of Your data is secured by appropriate technological and organizational means.

 

Each time You access Our website, a so-called log file that records Your activity on the MPSC website will be created. This log file can collect information on the name of the webpage(s) You accessed, the date and time of Your request, the type and version of Your browser, Your operating system, the URL address that directed You to the MPSC website and Your IP address. We use these files in order to protect the MPSC website against unlawful and criminal attacks. Furthermore, We may use these files to gather statistical data in order to optimize functionality of the MPSC Website. The information gathered in the log-files is not at any point used in a way that could allow an identification of specific users.

 

The website of the MPSC also uses small text files (cookies) that enable the storage of device-specific information on the system on Your PC, laptop, tablet, mobile phone, etc. Cookies do not cause any damage to Your device and do not contain or store any personal data (e.g. name, e-mail, phone number, etc.). Some cookies are saved on Your device and stay there until manually deleted. The cookies are used in order to recognize Your browser next time You visit the MPSC website as well as to optimize its functionality.

 

Please note that You can change the preference of Your browser at any time, such that You are informed in case that cookies are being used and have the possibility to allow the use thereof on a case-to-case basis. Please be advised that the deactivation of cookies could limit the functionality of the MPSC website.

 

 

6.       Who Has Access to Your Data

 

Access to the data provided by You will only be granted to authorized personnel of MPSC. No personal data You provide Us will be made available or transmitted to any third party without Your express permission, unless it is necessary to process Your inquiry (e.g. transmission of required data to the mobile network operator).

 

 

7.       Date Security

 

We use the widespread SSL process in connection with the highest encryption level, which is supported by your browser. You can tell whether a single page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the address bar of your browser.

 

In addition, we apply other suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

 

 

8.       Your Permission and Rights

 

Your personal data will be processed based on Your express consent in accordance with Art. 6.1.a GDPR and/or as far as it is necessary for the performance of the contract in accordance with Art. 6.1.b GDPR with the service provider responsible for the service in question.

 

We will keep Your personal data for only as long as reasonably necessary in order to process and respond to Your request and any claims connected thereto. Your personal data will therefore be automatically deleted from Our database 6 (six) months after Your request to MPSC has been processed or in any case after the lapse of 6 (six) months following Your last contact with MPSC. Thereafter, the data will be completely deleted from Our system.

 

Please note that we will continue to save your actual correspondence with MPSC in order to be able to prove a communication history should there be legal, police or judicial inquiries about a case at a later date. Its accessibility will be highly restricted. The correspondence will be stored for a period, which is based on the applicable statutory limitation period. Thereafter, the data will be completely deleted from our database.

 

You should know that in accordance with Art. 13 to 22 GDPR, You have the following rights with respect to the information (including personal data) that You provide Us:

 

v  Right to Information (Art. 13 und 14 GDPR)

v  Right to Access (Art. 15 GDPR)

v  Right to Rectification (Art. 16 GDPR)

v  Right to Erasure or Right to be Forgotten (Art. 17 GDPR)

v  Right to Restriction of Processing (Art. 18 DSGVO)

v  Right to Portability (Art. 20 GDPR)

v  Right to Object (Art. 21 GDPR)

v  Right not to be subject to a decision based solely on automated processing - including profiling - that has legal effects or similarly significantly affects it (Art. 22 GDPR)

 

You can exercise the aforementioned rights at any time.

 

If you have any questions about our data processing or should you believe that the processing of your personal data by MPSC violates data protection requirements, please contact the data protection officer of MPSC in writing. She can be reached under the address

 

MPSC Mobile Payments Service Center AG

Attn.: Data Protection Officer

Landstrasse 40, FL-9495 Triesen, Liechtenstein

 

or by e-mail under

 

gdpr@mobileinfo.biz

 

(subject beginning with "Data protection officer:").

 

 

9.       Complaint to the Data Protection Office

 

Should you have any cause for any complaints about the processing of your data by MPSC Mobile Payments Service Center AG, you can also contact the Liechtenstein data protection office at any time:

 

Liechtenstein Data Protection Agency

St├Ądtle 38, FL-9490 Vaduz

Email: info.dss@llv.li

Tel. +423 236 60 90

http://www.datenschutzstelle.li